DUE to increased demand, and looking to the future, Woking Citizens Advice Bureau Manager Hazel Craigwaller has secured a drop-in centre in the heart of Knaphill.
Her deputy, Navina Hakamali, has been allocated the task of taking charge of a number of CAB weekly outreach projects.
There has been a noticeable increase in money, relationship, welfare, employment and housing problems,
with Woking and the surrounding areas being the biggest and busiest CAB charity in Surrey.
Navina, who helpfully speaks five Asian languages, said: “A good proportion of the issues are from Knaphill residents, where around seven trained advisors will rotate their duties.”
With the economic climate set to become worse, more residents are expected to be looking for help as we go into 2015. Initial ‘gateway’ sessions will establish the extents of the issues, and whether residents need to be referred to a specialist or can be helped at source.
Councillors Debbie Harlow and Saj Hussain have welcomed this new development in their ward. Cllr Hussain said: “I am grateful to Hazel Craigwaller for taking the initiative of providing CAB services in our village. It has been a matter of importance that I have discussed with Knaphill Residents’ Association for some time.”
Knaphill’s drop-in outreach CAB is held on Mondays from 1pm until 4pm in the Methodist Church Hall on High Street. There are also weekly general drop-ins in Sheerwater on Thursdays from 10am until 3pm.